The Biggest Challenges for Self-Management (and How Ability8 Can Help)

The National Disability Insurance Scheme (NDIS) ran a survey asking for feedback on self-managing. They used the findings to create a new Self-Management Policy. This policy aims to help more people with a disability to self-manage.


Let's take a look at what they found out.

The main challenges


Many people gave feedback, including those who self-manage and those without experience in this area.

Participants said their biggest challenges with self-management included:

  • budget tracking

  • processing payments

  • finding support

  • knowing their rights and responsibilities

  • keeping records

  • using the NDIS app

  • the amount of time spent on administration

The differences between people with self-management experience and those without were clear.

  • 7% of people who currently self-manage said they found making payments challenging.

  • 64% of people without experience thought making payments would be difficult.


We know with the right system, training and support, people can easily manage their disability care plans.


Too much admin


A challenge the research highlighted was the admin of self-management.